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Contact Us

We're here to help with any questions about our products and services. Reach out to us through any of the channels below.

Our Location

No. 88, Beliatta Road, Near Depot, Tangalle

Phone Numbers

0702322505 / 0775204630

Email Address

info@fashionoptic.lk

Business Hours

Mon-Fri: 9AM-6PM, Sat: 9AM-5PM

Send Us a Message

Visit Our Store

Store Address

No. 88, Beliatta Road, Near Depot, Tangalle, Southern Province, Sri Lanka

Business Hours

  • Monday 9:00 AM - 6:00 PM
  • Tuesday 9:00 AM - 6:00 PM
  • Wednesday 9:00 AM - 6:00 PM
  • Thursday 9:00 AM - 6:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed
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Frequently Asked Questions

Find answers to the most common questions about our products and services.

How do I schedule an eye examination?

You can schedule an eye examination by calling our store at 0702322505 or 0775204630, filling out our contact form on this page, or visiting our store in person. We recommend booking at least 1-2 days in advance to ensure availability, though we do accommodate walk-ins when possible.

How long does it take to get new glasses?

The time to receive your new glasses depends on your prescription and the type of lenses you choose. Standard single-vision glasses typically take 3-5 business days, while progressive lenses or specialty coatings may take 7-10 business days. We'll provide you with a specific timeframe when you place your order.

Do you accept insurance for eye examinations?

Yes, we accept most major vision insurance plans. Please bring your insurance card and information when you visit, and our staff will help determine your coverage benefits. We recommend calling ahead to verify that we accept your specific insurance plan.

What should I bring to my first eye appointment?

For your first appointment, please bring your current glasses or contact lenses (if applicable), a list of any medications you're taking, your vision insurance information, and any relevant medical history related to your eyes. If you've had previous eye exams elsewhere, bringing that documentation can also be helpful.

Do you offer adjustments and repairs for frames?

Yes, we offer adjustments and minor repairs for frames, often at no charge for glasses purchased from our store. For glasses purchased elsewhere, we may charge a small fee depending on the complexity of the adjustment or repair needed. No appointment is necessary for most adjustments.

More Ways to Reach Us

We're always available to assist you through various communication channels.

WhatsApp

Message us directly for quick responses to your inquiries.

+94 702322505

Customer Service

Our dedicated team is available during business hours.

+94 775204630

Social Media

Follow us for updates and message us on our social platforms.

Need Urgent Assistance?

For emergency eye care needs or urgent inquiries outside business hours.

Emergency Contact