We're here to help with any questions about our products and services. Reach out to us through any of the channels below.
No. 88, Beliatta Road, Near Depot, Tangalle
0702322505 / 0775204630
info@fashionoptic.lk
Mon-Fri: 9AM-6PM, Sat: 9AM-5PM
No. 88, Beliatta Road, Near Depot, Tangalle, Southern Province, Sri Lanka
Find answers to the most common questions about our products and services.
You can schedule an eye examination by calling our store at 0702322505 or 0775204630, filling out our contact form on this page, or visiting our store in person. We recommend booking at least 1-2 days in advance to ensure availability, though we do accommodate walk-ins when possible.
The time to receive your new glasses depends on your prescription and the type of lenses you choose. Standard single-vision glasses typically take 3-5 business days, while progressive lenses or specialty coatings may take 7-10 business days. We'll provide you with a specific timeframe when you place your order.
Yes, we accept most major vision insurance plans. Please bring your insurance card and information when you visit, and our staff will help determine your coverage benefits. We recommend calling ahead to verify that we accept your specific insurance plan.
For your first appointment, please bring your current glasses or contact lenses (if applicable), a list of any medications you're taking, your vision insurance information, and any relevant medical history related to your eyes. If you've had previous eye exams elsewhere, bringing that documentation can also be helpful.
Yes, we offer adjustments and minor repairs for frames, often at no charge for glasses purchased from our store. For glasses purchased elsewhere, we may charge a small fee depending on the complexity of the adjustment or repair needed. No appointment is necessary for most adjustments.
We're always available to assist you through various communication channels.
For emergency eye care needs or urgent inquiries outside business hours.